Refund Policy

This Refund Policy explains how to request a return or refund for purchases made through Graxylondrizelon in line with UK consumer law principles.

Data we collect

We process order identifiers, contact details, payment references, and return shipment information as needed to process refunds.

We use this information to verify purchases, prevent fraud, and complete refunds or exchanges.

Where applicable, you may have statutory rights in addition to the goodwill procedures described here.

We retain refund records for up to seven years where accounting rules require.

We apply reasonable measures to protect information related to refunds and limit access to authorised staff.

Email info@graxylondrizelon.world with your order reference, reason for the request, and whether the product seal is intact where relevant.

Postal address: Unit 3 Castle Marina Rd, Castlebridge, Nottingham NG7 1TN, United Kingdom, Great Britain